Last Updated: 17th August, 2025
At WIESEL, we value your trust and are committed to protecting your privacy. This Privacy Policy (âPolicyâ) explains how we collect, use, share, and protect your personal information when you interact with our website (www.wiesel.in) (âPlatformâ) and related services (âServicesâ).
By using our website and Services, you agree to the practices outlined in this Policy. Please read it together with our Terms & Conditions for complete understanding.
This Policy explains:
- What information we collect and how we collect it.
- How we use your information.
- How we safeguard your data.
- When and with whom we share your information.
- What choices you have regarding your personal data.
You must be over the legal age of majority in your jurisdiction to use our Platform. If you are under 18, a parent or guardian must read and accept this Policy on your behalf.
(a) Information You Provide Directly
We may collect the following details when you:
- Create an account (name, email, phone number, date of birth, gender, shipping & billing address).
- Place an order (payment details, billing info, communication records).
- Contact us via email, chat, or phone for support.
- Participate in surveys, feedback, promotional or marketing activities.
(b) Information Collected Automatically
When you browse our website, we may collect:
- Device details (browser type, IP address, device identifiers).
- Your activity (pages visited, clicks, searches, cart history).
- Location data (from IP address or device permissions).
- Usage patterns tracked via cookies, pixels, and analytics tools.
(c) Information from Other Sources
We may receive information from trusted partners (e.g., payment gateways, delivery partners, social media platforms if you sign in via them).
We use your personal data to:
- Process and deliver your orders.
- Provide order updates, tracking, and customer support.
- Improve website performance and user experience.
- Personalize content, recommendations, and promotions.
- Detect and prevent fraud or misuse of our Platform.
- Send marketing communications (which you can opt-out of anytime).
- Fulfill our legal and regulatory obligations.
We do not sell your personal data. However, we may share it with:
- Service providers (delivery partners, payment processors, IT support).
- Analytics & marketing partners (like Google Analytics, Meta) to improve our services.
- Legal authorities, if required by law or to protect against fraud, threats, or harm.
All partners are contractually obligated to keep your data safe and use it only for the intended purpose.
Cookies help us remember your preferences, improve site performance, and show you relevant offers. You can control cookie settings through your browser, but please note that disabling cookies may affect site functionality.
We retain your data only as long as necessary for business, legal, or regulatory purposes. Once no longer needed, your data is securely deleted.
- Access & Correction: You can request access to or correction of your data.
- Deletion: You may ask us to delete your data, subject to legal obligations.
- Opt-out: You can unsubscribe from marketing emails at any time.
To exercise your rights, please contact us (details below).
We use industry-standard security measures to protect your data from unauthorized access, misuse, or loss. However, no system is 100% secure, so please notify us immediately if you suspect unauthorized use of your account.
We may revise this Policy from time to time. Updates will be posted on this page, and significant changes may be communicated via email. Please review regularly to stay informed.
For any privacy-related queries, please reach out:
đ§ help.wiesel@gmail.com
đ +91-9906495003
â° MondayâSaturday, 11:00 AM â 7:00 PM